Payment terms

Payment Terms

These Payment Terms explain the payment methods, billing process, and payment-related conditions that apply when you place an order through our website. By submitting an order, you agree to these Payment Terms.

1. Accepted Payment Methods

We currently accept the following payment methods:

Major credit cards

Major debit cards

PayPal

Apple Pay

Google Pay

The payment methods available to you may vary depending on your location, device, browser, and the payment options supported at checkout.

2. Payment Authorization

By placing an order, you authorize us and our third-party payment service providers to charge the total order amount to your selected payment method.

You confirm that:

You are authorized to use the selected payment method.

The billing information you provide is complete and accurate.

Sufficient funds or credit are available to complete the purchase.

The payment information belongs to you or you have permission from the account holder to use it.

Your order will not be confirmed until payment has been successfully authorized.

3. When You Will Be Charged

Payment is generally processed when you complete your purchase at checkout.

Depending on your bank, card issuer, or payment provider, the transaction may initially appear as a pending authorization before the final charge is completed.

We are not responsible for delays caused by your bank, card issuer, PayPal, Apple Pay, Google Pay, or another payment provider.

4. Payment Security

Payments are processed through secure third-party payment providers. We do not directly store your full credit card or debit card details on our servers.

Your payment information is handled according to the security and privacy standards of the applicable payment provider.

Although we take reasonable steps to protect transactions made through our website, no online payment system can be guaranteed to be completely secure.

5. Prices and Currency

All prices displayed on our website are shown in the currency indicated on the product page or during checkout.

Your bank or payment provider may apply:

Foreign transaction fees

Currency conversion fees

International processing fees

Other bank or payment-provider charges

These additional charges are determined by your bank or payment provider and are not collected or controlled by us.

6. Taxes, Duties, and Additional Charges

Applicable taxes may be calculated and added during checkout, depending on your shipping destination and local requirements.

International orders may also be subject to customs duties, import taxes, brokerage fees, or other charges imposed by local authorities. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

7. Failed or Declined Payments

A payment may be declined for reasons including:

Incorrect billing information

Insufficient funds

An expired card

Bank security restrictions

Payment-provider verification requirements

A mismatch between the billing address and payment information

Suspected unauthorized or fraudulent activity

When a payment is declined, please check your payment information, contact your bank or payment provider, or try another accepted payment method.

We reserve the right to cancel or hold an order when payment cannot be successfully verified.

8. Payment Verification

To protect customers and reduce fraudulent transactions, we may request additional information to verify a payment or order.

Verification may include confirming your billing information, identity, payment authorization, or order details.

Failure to provide the requested verification information may result in the order being delayed or canceled.

9. Order Changes and Cancellations

Once an order has been submitted, payment processing and order fulfillment may begin immediately.

We cannot guarantee that an order can be changed or canceled after it has been placed. Please contact us as soon as possible when you need to request an order change or cancellation.

When an order has already been processed or shipped, it may be handled according to our Return and Refund Policy.

10. Refunds

Approved refunds will normally be returned to the original payment method used for the purchase.

After a refund has been issued, your bank or payment provider may require additional processing time before the funds appear in your account.

Refund processing times are controlled by the relevant bank or payment provider and may vary.

For more information about refund eligibility, return conditions, and refund processing, please review our Return and Refund Policy.

11. Chargebacks and Payment Disputes

Before opening a chargeback or payment dispute, please contact us so that we have an opportunity to review and resolve the issue.

Submitting a chargeback does not automatically cancel an order, shipment, or payment obligation.

We reserve the right to provide relevant order, payment, delivery, and communication records to the payment provider or financial institution reviewing the dispute.

Fraudulent, abusive, or unjustified payment disputes may result in future orders being refused.

12. Suspected Fraud

We reserve the right to refuse, hold, or cancel any order that appears to involve:

Unauthorized payment activity

Fraudulent information

Unusual purchasing behavior

A high risk of payment fraud

A violation of these Payment Terms or our other store policies

When an order is canceled after payment has been collected, an eligible refund will be issued to the original payment method.

13. Errors in Pricing or Payment

We make reasonable efforts to ensure that prices and payment information are accurate.

When a product is listed at an incorrect price because of a technical, administrative, or system error, we reserve the right to cancel the affected order and issue a refund.

We may also contact you to provide the correct price and allow you to decide whether to continue with the purchase.

14. Changes to These Payment Terms

We may update these Payment Terms from time to time to reflect changes to our payment methods, business practices, legal requirements, or payment providers.

The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

For questions about payments, billing, declined transactions, refunds, or an existing order, please contact us through the contact information provided on our website.
Email: support@support@ubietyux.com

When contacting us about a payment, please include your order number and the email address used to place the order. For your security, do not send your complete credit card or debit card number by email.